We Couldn’t Do What We Do Without You

At Redbird, being ‘made by students, for students’ means listening closely to your feedback and working hand-in-hand to create something truly exceptional.

Thanks to your support, we’ve rolled out some exciting improvements to make your experience with us even better.

Here’s What’s New:

• Student Reviews
• Clearer Personalisation Options
• Enhanced Size & Fit Guidance

You Spoke, We Listened

Last term, we introduced student reviews to better understand your experiences with us – the products you love, areas for improvement, and how we can do better.

But we didn’t just collect reviews; we personally read through every single one. In some cases, we even reached out to some of you to learn more. Your feedback has driven meaningful changes to how we do things going forward.

Turning Feedback Into Action

Your feedback has been invaluable in helping us enhance your experience.

Clearer Personalisation Options

You wanted more clarity on personalisation – what can be added (like names and initials) and for which styles.

To address this, we’ve added a dropdown menu to all personalisable items, so you can customise with confidence.

Improved Size & Fit Guidance

Sizing feedback came up often, so we personally reviewed every comment by product to identify patterns. Based on this input:

• Rugby Shirts: You said these run small, so we’ve added this to the product description.
• Hooded Puffer Jacket: Many noted that these wear slightly large, so we’ve updated our guidance to now reflect this.

Thanks to these valuable insights, you can now make more informed choices and feel confident in your selections.

Thank You for Making Us Better

Thank you again for being such a vital part of what we do.

Your input, communication, and support truly help shape Redbird into something meaningful.

We’re grateful for your partnership and always open to hearing more – if there’s anything we can do or any feedback you’d like to share, we’re here and ready to listen.

The Redbird Team x